Deleting messages

To delete a message from any folder, you first move it into the Trash folder, then permanently delete it by emptying the Trash.

It’s much like moving an item to the Trash on your computer’s desktop. Clicking the EMPTY TRASH link in the navigation bar permanently removes any messages currently in the Trash folder. If you don’t have the EMPTY TRASH option, which automatically empties your trash when you log out, enabled in your mail settings, you will be prompted to empty the Trash when you log out. You can retrieve an item you have mistakenly put in the Trash if the Trash has not been emptied.

You can delete the message you’re currently reading or delete messages from a folder.

To delete the message you’re currently reading:

  1. Make sure TRASH is selected in the MOVE TO menu, located above the message.
    TRASH is the default selection.
  2. Click the MOVE TO button.
    Web Mail automatically takes you to the next message in the folder.

To delete messages from a folder:

  1. Select the check box next to each message you want to delete.
  2. Select TRASH from the MOVE TO menu at the bottom of the page.
  3. Click the MOVE TO button.

To select all messages on all pages of a folder for transfer, click the SELECT ALL button at the bottom of the folder page. Click the UNSELECT ALL button to deselect all messages.

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