Filters give you the ability to automatically sort incoming messages into folders (or the trash), or to forward them to another email address or to your wireless device. Web Mail scans the headers of incoming messages and files, forwards, or deletes them according to simple rules you define. Designing filter rules is easy. For example, the following rule moves messages with the word "happy" in the subject to a folder named "Good Stuff":

If subject contains happy then move to folder Good Stuff

Creating Filters
To create a filter:

1. Click the FILTERS link in the navigation bar.
2. In the FOR field, enter a name for the filter.
3. You can select various criteria for sorting your mail. In the IF area, select the check boxes next to the criteria to find. Choose from keyword and/or message priority:
   Note: If you specify more than one criterion for filtering mail, all the criteria must match for the message to be filtered. For example, if you create a filter that moves all mail from the sender “sara@domain.net” AND with the word “happy” in the subject to a folder named “Good Stuff,” then both the sender AND subject must match the criteria for the filter to work.
   • To search by keyword (you can specify two keywords by selecting both check boxes):
     1. Select which part of the header to search in the first menu. Choose to find the keyword in one of the following areas:
        • Cc – the email address that appears in the Cc field
        • From/Sender – the sender’s email address
        • Subject – the message’s subject field
        • To – the recipient’s email address
     2. Select the criteria for matching the keyword in the menu next to the first menu. Choose from:
        • begins with – begins with the keyword
        • contains – contains the keyword, but can include more than just the keyword
        • does not contain – doesn’t contain the keyword
        • ends with – ends with the keyword
        • is – exact phrase
        • is not – doesn’t match the keyword
     3. Enter the keyword in the text box.
   • To search by message priority:
     1. In the first menu, select whether the message should match, be higher, or lower than the message priority. Choose from:
        • is – matches the message priority
        • is higher than – is higher than the message priority
        • is lower than – is lower than the message priority
     2. In the second menu, select the message priority. Choose from:
        • Lowest
        • Low
        • Normal
        • High
        • Highest
4. Select which action to take when the keyword is found in the THEN area. Choose one or more of the following:
   • Select the MOVE TO FOLDER check box and then select to which folder to move the message in the folder menu.
   • Select the FORWARD TO EMAIL check box if you want the message forwarded to another email address, then specify that email address in the text box.
   • Select the FORWARD TO A WIRELESS DEVICE check box if you want the message forwarded to your wireless messaging device.
5. Click the OK button to apply your changes.

Editing Filters
To edit an existing filter:

1. Click the FILTERS link in the navigation bar.
2. Click the edit icon (pencil) next to the filter you want to modify.
3. Update the filter.
   If you make a mistake, click the RESET button to undo your changes.
4. Click the OK button to save your changes.

Deleting Filters
To delete a filter:

1. Click the FILTERS link in the navigation bar.
2. Click the delete icon (trash can) next to the filter you want to delete.

Working with Filters
Filter order is important. Think of your list of filters as a series of sieves, each one catching a different type of message but letting the rest pass through to the next filter in the list. You can reorder your filters at any time. To move a filter up or down in the filter list, click the up and down arrows to the right of the filter’s name.

You can temporarily disable some or all of your filters. You can select or clear the check boxes next to the filters you want to enable or disable. You can also temporarily turn off filtering.

To temporarily disable a filter, clear the check box next to the filter.

To enable a filter, select the check box next to the filter.

To temporarily turn all filters off, click the TURN FILTERING OFF button located above the list of filters.

To turn all filters on, click the TURN FILTERING ON button located above the list of filters.

Back to Help Index