External Mail

You can configure Web Mail to check email from up to 5 of your other POP email accounts. For example, if you have a POP-based email account at work, or provided to you by your Internet Service Provider (ISP), you can use Web Mail to check for incoming mail in those accounts. If you are not sure if your other email accounts are POP-based, ask your ISP or your system administrator.

Setting up external mail configurations
To set up POP mail, you will need to know some basic configuration information about the mail server for your external email account. If you are not sure what your account’s settings are, ask your ISP or your system administrator.

  1. Click the PREFERENCES link in the navigation bar.
  2. Click the EXTERNAL MAIL link.
  3. If you’ve already set some external mail configurations and want to add a new POP server, click the NEW button.
  4. In the POP SERVER field, enter the name of your external account’s POP server, also known as its mail server.
    The POP server name is often "mail" followed by your account’s domain name.
  5. In the USER NAME field, enter your login name for your POP account.
  6. In the PASSWORD field, enter the password for your POP account (not your Web Mail password).
  7. The standard POP port is 110. If the server for your POP account has POP running on a different port, enter the port number in the PORT NUMBER field.
  8. Select a folder where incoming mail from your POP account will be moved to from the PUT IN FOLDER menu.
  9. If you want the messages left on the remote system after you check them (so that they appear in your POP client’s inbox), select the LEAVE MAIL ON SERVER check box.
  10. If you only want Web Mail to pick up messages that are marked as new, select the GET ONLY NEW MAIL check box.
  11. Click the OK button to save your changes.
    If you make a mistake and want to start over, click the RESET button to clear the form.

Web Mail is now set up to check this POP account for messages every time you check for new Web Mail messages.

Editing external mail configurations
To change the settings of your existing POP configurations:

  1. Click the PREFERENCES link in the navigation bar.
  2. Click the EXTERNAL MAIL link.
  3. Click the edit icon (pencil) next to the external mail configuration you want to edit.
  4. Make changes to any of the configuration information displayed on the page.
  5. Click the OK button to save your changes.
    If you make a mistake and want to start over, click the RESET button to undo your changes.

Deleting external mail configurations
To permanently remove an external mail configuration from your settings:

  1. Click the PREFERENCES link in the navigation bar.
  2. Click the EXTERNAL MAIL link.
  3. Click the delete icon (trash can) next to the external mail configuration you want to remove.

Managing external mail accounts
By default, Web Mail checks each external mail account you have configured every time it checks for new mail. You may want to temporarily disable this automatic checking for one or more of your external mail accounts. To disable an external mail account:

  1. Click the PREFERENCES link in the navigation bar.
  2. Click the EXTERNAL MAIL link.
  3. Click the TURN OFF button next to the external configuration you want to disable.
    The button changes to TURN ON and the X disappears from the ON column to indicate that this account is currently disabled.
  4. To enable a POP account that is turned off, click the TURN ON button next to it.
    The button changes to TURN OFF and the X appears in the ON column to indicate that this account is currently enabled.

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